AI lead response for clinics and service businesses

Answer every lead in seconds. Book more of them.

An AI coordinator replies 24/7 on WhatsApp, Instagram and Facebook, in English and Arabic, and hands people who are ready to buy to your team.

Done for you: we build it, run it and improve it every week.

Business owner checking new customer messages on a phone
Illustrative conversation

Can I book Thursday after 5 pm?Lead · 11:42 pm

Of course. Which service are you interested in?AI · seconds later

Ready for your teamConversation summary included
WhatsApp · Instagram · Facebook
The problem

Your ads bring the leads. Then the replies are slow.

After hours

Many people message in the evening and at weekends, when nobody is at the desk. By morning, some have booked elsewhere.

The same questions

Price, location, availability. Your team answers them all day instead of talking to the people who are ready to book.

No follow-up

A lead goes quiet once and is forgotten, even though they were interested and simply got busy.

Every unanswered message is a paid lead handed to a competitor.

How it works

From first message to booked appointment

A lead messages

On WhatsApp, Instagram, Facebook, your website chat or a Meta or Google lead form.

The AI answers in seconds

In the lead's language, using only information you have approved.

Buying intent spotted

They ask to book, ask about prices, or ask how to pay.

Your team closes

The chat goes to your agent with a short summary, ready to book.

Booked and reminded

Confirmation, reminders and a review request go out automatically.

Lead goes quiet? Automatic follow-ups start, and stop as soon as they reply.
Medical question or complaint? A person from your team takes over straight away.
The handoff

Your team only talks to people ready to buy

  • No repeated questions. Your agent sees a short summary: what the lead wants, their timing, any concerns, and which ad they came from. They reply in the lead's language.
  • A clock on every handoff. If nobody replies within 5 minutes during working hours, the manager is alerted. Still nobody? The owner is told.
  • Take over any time. Your team can step into any chat, or hand it back to the AI, with one click.
  • After hours, handled. The AI tells the lead when your team is back and offers to book a slot straight away.
Example handoff Intent score 85
Name
Layla K.
Wants
Laser hair removal, full legs
Timing
Thursday after 5 pm
Concern
Asked about the price
Source
Instagram ad, summer offer
5-minute timer: no reply, and the manager is alerted.
Example only. Names and details are made up.
Follow-up

Nobody falls through the cracks

Until they book

  1. 1 hourFriendly check-in
  2. 1 dayOffer a slot this week
  3. 3 daysLast polite message

After they book

  1. 24 h beforeReminder, reply YES to confirm
  2. 2 h beforeDirections
  3. Next dayReview request
  4. Next sessionRebooking reminder
  • Missed appointment: a "we missed you" message the same day with new times.
  • Old leads: people who didn't go ahead 60–90 days ago get a fresh, relevant offer.
  • Polite by design: no automatic messages late at night, and anyone who replies STOP hears nothing more.
Dashboard

Know which ads bring customers, not just messages

Cost per booking

By channel, campaign and ad, so you can move budget to the ads that fill your diary.

Revenue, end to end

From the first message to the paid treatment, not just a count of chats.

Team performance

Reply time and bookings per agent, so you can see where leads get stuck.

Why leads say no

Price, location, timing or a service you don't offer, so you know what to fix.

Every Monday: a one-page summary on WhatsApp with your numbers and one clear recommendation.
Before and after

What changes on day one

TodayWith AI lead response
First replyHours, or the next morningSeconds, 24/7
After-hours leadsWait until openingAnswered and offered a slot
Repeated questionsYour team, all dayHandled by the AI
Follow-upOnce, if someone remembersAutomatic, until they reply or book
HandoffLead repeats everythingSummary ready, 5-minute timer
No-showsDiscovered on the dayReminders, confirmations, rebooking
ReportingMessage counts by channelBookings and revenue by campaign
What it could be worth

Small change in booking rate, big change in bookings

Up to 25%of the bookings your leads could bring may be slipping away today.
Up to +33%more bookings from the same leads and the same ad budget.
Example booking rate
Current
15%
Improved example
20%
5 more bookings per 100 leads: +33% more bookings from the same leads.

Example only: a booking rate rising from 15% to 20% of leads. Results depend on your leads, offer and team, and are not guaranteed. We calculate it with your own numbers in a free review.

leads
%
AED

Shows what happens if your booking rate rises by 5 percentage points. Nothing you type is stored or sent.

Extra bookings per month–
Extra revenue per month–
Bookings now → with +5 points–

Estimate for planning only. It isn't a promise of results.

Rollout

Live in two weeks

Week 1: set up

We connect your channels, load your services and approved prices, and build the replies, handoffs and follow-ups.

Week 2: go live

The AI goes live, your team gets a 30-minute training, and we watch every chat closely.

Weeks 3–4: tune

We sharpen answers and follow-ups and send your first results report against your previous numbers.

Month 2 onward: grow

Weekly reports, a monthly review, and campaigns to bring back older leads.

What we need from you: your service and price list, access to your pages and WhatsApp number, and about two hours of your team's time.
Trust

Safe, controlled, and yours

Clear guardrails

Answers come only from your approved information. No medical advice, no invented prices, and nothing beyond what you have signed off.

People in control

Your team can take over any chat at any moment. If someone asks, the AI says it is your virtual assistant and a team member can join.

Your accounts stay yours

Your WhatsApp number, pages and ad accounts remain in your name. We are given access to manage them.

Every chat reviewed

Conversations are logged and spot-checked every week, and replies follow health-advertising rules: no before-and-after claims, no guaranteed results.

The 30-day pilot

Start with a 30-day pilot

See the difference on your own leads before you commit. Pricing depends on your channels and volume, and we share it in your free review.

Included in the pilot

  • Full setup on your channels
  • AI replies in English and Arabic
  • Follow-ups, reminders and review requests
  • Dashboard and a weekly WhatsApp summary
  • A results report against your current numbers

Usage fees for WhatsApp, Meta and AI messaging are paid by your business directly and depend on volume.

AI lead response questions

Will the AI say something wrong to my customers?
It only answers from information you approve. It never gives medical advice or invents prices, and it passes anything sensitive or uncertain to your team.
Does it replace my front desk?
No. It handles the first reply and the repeated questions, so your team spends its time on people who are ready to book.
Which channels does it work on?
WhatsApp, Instagram, Facebook Messenger, website chat, and Meta and Google lead forms.
Does it work in Arabic?
Yes. It replies in the language the lead writes in, English or Arabic.
How long does setup take?
About two weeks from receiving your information and access to going live.
What does it cost to run?
Pricing depends on your channels and lead volume, and we share it in your free review. WhatsApp, Meta and AI usage fees are billed to your business separately and depend on volume.
Do I keep my WhatsApp number and pages?
Yes, they stay in your name. We are given access to manage them.
Can I stop after the pilot?
Yes. The pilot is 30 days, and you decide afterwards whether to continue.

Find out how many leads you are losing

Send us last month's numbers (leads, bookings and average booking value) and we'll show you what faster replies and follow-up could be worth.

Email us